Contact Us
Got a question about a review, spotted something that needs updating, or want to ask why a particular site made our list of non Gamstop casinos in the UK? This is the page for that. We read every message that comes through and use reader feedback to keep our research current.
What we can help with
- Corrections or updates to a review — bonus terms, payment methods or game libraries change, and we'd rather know quickly
- Questions about how we rate and rank gambling sites not on GamStop
- Suggestions for a brand we haven't covered yet
- General feedback on the site, its content or its usability
- Media or partnership enquiries related to our published research
What we can't help with
Non Gamstop Casinos is a review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access anyone's player account, resolve a dispute with a specific brand, or approve a bonus. If you've had a problem with a casino's payment, support team or account verification, that operator's own customer service is the right first port of call, followed by whichever licensing body sits behind it.
If you're concerned about your own gambling habits or want information on self-exclusion tools that sit outside the standard GamStop scheme, our Responsible Gambling page is a better starting point than a contact form — it covers the practical options available and where to find independent support.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, so it's worth checking there first:
- Curious how the operators on our list compare on bonuses, payment methods and game selection? Our top-rated non Gamstop casinos page breaks this down brand by brand.
- Want to know more about who we are and how we approach reviews? See our About Us page.
- Looking for the legal terms that govern use of this site? They're set out in full in our Terms and Conditions.
What to include in your message
If you're flagging an error or asking about a specific operator, a few details help us respond properly and get the answer to the right person:
- The name of the casino or offer you're asking about
- A short description of the issue or question
- Any dates or screenshots relevant to a correction request, where you have them
- Whether you're asking as a player, a journalist, or on behalf of an operator
A note on independence
Non Gamstop Casinos may earn commission when a reader clicks through to a listed operator and signs up. This has no bearing on how sites are rated or ranked, and it doesn't change the answers we give when you contact us — corrections get made whether or not the brand involved is a commercial partner. If a message relates to a rating you think is wrong, tell us why; we're happy to review it.
All content on this site is intended for readers aged 18 and over. If you're outside that age group, please don't use this site or contact us to circumvent that restriction.